If you see the error message “Unable to join the network” when pairing your Phyn Smart Water Sensor, re-attempt pairing using the Wi-Fi method instead of scanning or entering the QR code.
Follow the steps below to pair your Sensor using Wi-Fi.
Pair the Smart Water Sensor using Wi-Fi
Bring the Sensor close to your Wi-Fi router before moving it to its permanent location.
Press and release the button on the side of the Sensor to put it into pairing mode.
Confirm the light in the center of the Sensor is blinking blue and white.
Tap Next in the Phyn App.
When prompted to scan the code, tap Continue without entry key.
Follow the on-screen instructions to connect through Wi-Fi.
Connect to your Wi-Fi network
Navigate to your phone’s Wi-Fi settings
Select the SSID that begins with Phyn.Water
Confirm a blue checkmark appears next to the Sensor SSID
Return to the Phyn App
When prompted with View Devices on Network, tap Enable.
Select your home network
Wait for Searching for Networks to complete
If your home Wi-Fi network does not appear, tap Refresh
Select your home Wi-Fi SSID
Enter your Wi-Fi password exactly, including capitalization and special characters
Tap Done, then Connect
Joining Wi-Fi Network will appear while pairing completes.
Test your Sensor
When Test Your Sensor appears, press and release the button on the Sensor.
In the Phyn App, tap I pressed the button.
Confirm the Sensor flashes blue, then green, and beeps three times.
Verify Test Successful appears with a check mark.
If needed, you can tap Skip Test and continue setup.
Complete setup
Tap Done.
On the Add Home screen, enter your home address.
Add an optional home name, such as Vacation Home or Mi Casa.
Tap Next.
When Your setup is complete appears, tap Continue.
If you have additional Sensors, tap Add Another Device.
Your Sensor will now appear in the Phyn App, where you can view alerts and temperature and humidity graphs.