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Running a Plumbing Check and Viewing Results in the Phyn App

Phyn Assistant

Running a Plumbing Check and Viewing Results in the Phyn App

Last updated on 24 Feb, 2026

You can run a Plumbing Check at any time from the Phyn App to confirm your plumbing system is watertight.

How to Run a Plumbing Check

  1. Launch the Phyn App.

  2. Tap the Menu icon.

  3. Select Plumbing Check.

  4. Tap Run Test.

  5. Tap Continue.

You will see “Plumbing Check is in Progress.”

You may exit the app during the test. You can return at any time to view the results.


If the Test Is Interrupted

If water is used during the test, you will see the message:

“Your plumbing check was cancelled due to an interruption. Make sure that no water is running during the test.”

You will be prompted to run the test again.

Make sure:

  • No faucets are running

  • No appliances are using water

  • Irrigation systems are off


When the Test Is Complete

You will see “Testing Complete.”

If No Issues Are Detected

If your internal water pressure remains stable or drops less than 4 PSI, you will see:

“Good news. Your pipes are watertight and your water pressure looks good. You're all set. I'll let you know if I see anything unusual.”

Tap Test Details to view more information.


If a Possible Leak Is Detected

If the system detects a pressure drop of approximately 4 PSI or more, you will see a message similar to:

“This plumbing check shows a PSI drop in water pressure, which indicates you may have a leak.”

You will also see a graph showing the pressure drop.

The app will recommend:

  • Checking behind toilets

  • Looking under sinks

  • Inspecting around outdoor spigots

  • Placing paper towels under pipe joints and checking them after 15 minutes

If you find a leak, or suspect one but cannot locate it, contact a licensed plumber.


Important

A Plumbing Check alert can sometimes be triggered by:

  • A shower not fully turned off

  • A dripping faucet

  • A hose or outdoor spigot not fully closed

If you find an obvious issue, correct it and run the Plumbing Check again in about one hour.


How to View Previous Plumbing Check Result

  1. Tap the Menu.

  2. Select Plumbing Check.

Results are displayed by date in descending order, with the most recent test at the top.

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