Note: Only perform the steps to hard reset the Phyn Smart Water Assistant when instructed to do so by Phyn Customer Support. A hard reset will delete stored Wi-Fi settings, and non-uploaded sensor data. Follow these steps to reset the Phyn Smart Water Assistant device to factory settings

  1. With the unit powered on, locate the recessed button on the top of the unit.
  2. Insert the tip of a ballpoint pen into the recessed area
  3. Press and hold for about 8 seconds. The screen will flash blue once briefly and then you will see a blue pattern move down like an elevator until it has reached the bottom of the LED screen. When the device flashes blue another time, you can release.
  4. The Phyn Plus device will reset. The LED display will show a blue color fading in and out to black several times. Afterwards the LED will show a boot up display (blue light will start from the bottom and start growing until it reaches the middle and the display is fully blue in color).
  5. After the reset, the device will be in network pairing mode - Blue bars extending to both sides from the middle.