Important: Only perform a factory reset when instructed by Phyn Customer Support.
A factory reset will:
Delete stored Wi-Fi settings
Remove any sensor data that has not yet uploaded
Return the device to pairing mode
How to Factory Reset Your Device
Make sure the unit is powered on.
Locate the recessed button on the top of the device.
Insert the tip of a ballpoint pen into the recessed button.
Press and hold for about 8 seconds.
While holding the button:
The screen will briefly flash blue once.
A blue pattern will move downward like an elevator on the LED display.
When the device flashes blue again, release the button.
The device will begin resetting.
What to Expect During Reset
The LED display will fade from blue to black several times.
A boot-up animation will appear, with blue light starting at the bottom and growing upward until the display is fully blue.
Once complete, the device will enter network pairing mode.
You will see blue bars extending outward from the center of the display. At this point, the device is ready to be re-paired in the Phyn app.