Phyn Smart Water Assistant uses advanced machine learning and artificial intelligence to understand your home’s unique plumbing system. Over time, it becomes smarter and more accurate at identifying fixtures, detecting unusual water use, and reducing false alerts.
Like any intelligent system, Phyn improves faster when it receives feedback from you.
Why Your Feedback Matters
When new smart technologies launch, they improve through user feedback. For example, early voice assistants sometimes misunderstood simple requests — but they quickly became more accurate as users corrected them.
Phyn works the same way.
When you confirm or correct water events in the app, you help Phyn:
Better recognize individual fixtures (showers, sinks, toilets, etc.)
Improve leak detection accuracy
Reduce unnecessary alerts
Personalize detection to your household’s water habits
Your feedback not only improves your experience — it also helps strengthen the system overall.
How to “Train” Your Phyn
There are two easy ways to provide feedback in the Phyn app:
1️⃣ Respond to Alerts
If you receive a Push notification or SMS alert about “unusual water use” and it was not a leak, let Phyn know what caused it.
This helps the system better understand normal vs. abnormal usage in your home.
2️⃣ Review Events in Water Use Plus
Open the Phyn app.
Go to Water Use Plus.
Select an event.
Confirm it if correct, or correct it if mislabeled.
Consistent feedback improves fixture recognition accuracy over time.
What to Expect During the Learning Period
When first installed, Phyn enters an initial learning phase. During this time:
It listens and gathers data about your home’s water patterns
It may occasionally misidentify fixtures
It uses your corrections to improve accuracy
Improvements are gradual — Phyn does not instantly adjust after a single correction. However, as it gathers more data and feedback, you’ll notice:
More accurate fixture identification
Fewer false alerts
Better detection of unusual water behavior
Tip for Best Results
Label your fixtures in the app (showers, faucets, toilets, tubs, etc.).
The more clearly your plumbing system is labeled, the more precisely Phyn can identify which fixture is being used.
The Bottom Line
The more accurate and consistent feedback you provide, the smarter Phyn becomes — delivering a better, more personalized water monitoring experience for your home.