An always-on broadband internet connection is required for the Phyn Smart Water Sensor. This internet connection should be:

  • Broadband speed, i.e. high-speed DSL, Fiber, Cable, Satellite, etc.
  • “Always on”
  • Available at the location where the Phyn device is installed

An Internet connection using a Mobile Hotspot is not supported. Mobile Hotspot connections are not “Always on”. After a power outage such connections do not reconnect and would leave the home unmonitored by Phyn.