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Do I need a mobile number to set up a Phyn account?

Phyn Plus (1st + 2nd Gen)

Do I need a mobile number to set up a Phyn account?

Last updated on 30 Jan, 2026

Yes. A mobile phone number is required during Phyn account setup. Phyn uses mobile numbers to deliver important alerts via SMS and to support key safety features.


Why a mobile number is required

Phyn is designed to send time-sensitive notifications using:

  • SMS text messages

  • Push notifications through the Phyn app

Because of this, the phone number entered during setup must be a mobile number capable of receiving SMS.


Can I use a landline number?

No. Landline phone numbers are not supported.
If you attempt to enter a landline number, you’ll receive an error message and won’t be able to complete account setup with that number.


What if I don’t want SMS notifications?

You can still receive alerts by email:

  • Complete account setup using a mobile number

  • Choose email notifications in your notification settings

If you change your preferences later, you can manage notification options in the Phyn app under:

Menu > Settings > Account

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