Phyn Plus (1st + 2nd Gen)

Smart ID for Plumbing Check (PC) are engineered to provide you more control over alerts received from plumbing checks by giving you the option to pause specific alerts.

Phyn Plus (1st + 2nd Gen)

Where do I find the MAC Address of the Phyn Plus? I need to add the MAC Address of the Phyn to the “Allowed” list for MAC Address filtering

I made changes to my home Wi-Fi network settings and the Phyn Plus is now offline

I switched to a new Wi-Fi router. How can I pair my Phyn Plus device with the new wireless router?

What information do I need to know about my Wi-Fi network to setup the Phyn device?

Is the Phyn Plus compatible with mesh Wi-Fi routers?

What options can be configured in Account and Settings in the Phyn App?

What types of Wi-Fi security profiles are not supported by Phyn devices?

Android - Phyn account setup and pairing instructions – Phyn Plus 1st. Generation

Can I connect my Phyn Plus device to my Amazon Echo and use Alexa voice commands?

Can I connect the Phyn device to my network, if I have disabled broadcast of my wireless network name (SSID) so that my network SSID is not visible?

Choosing where to install Phyn Plus

Do Phyn Devices use the 2.4GHz or 5Ghz band?

How can I check how much water I have used?

How can I schedule the times I want Plumbing Check to run?

How do I operate the Shutoff valve on the Phyn Plus?

How do I reset Phyn Plus to factory settings?

I got a "High Base Pressure Alert". What does that mean and what should I do?

I got a "High Flow Alert". What does that mean and what should I do?

I got a "Low Flow Alert". What does that mean and what should I do?

I got a "Malfunctioning PRV Alert". What does that mean and what should I do?

I got a "Medium Flow Alert". What does that mean and what should I do?

I got a "Plumbing Check Leak" alert from Phyn's Plumbing Check, what does this mean?

iPhone - Phyn account setup and pairing Instructions – Phyn Plus 1st. Generation

Multi-Home Support - How many Homes can I add to my Phyn account?

My Phyn Plus is showing Offline in the Phyn app. How can I restart it?

Phyn Plus Homeowner Guide and Installer Guide download

Phyn Plus maximum operating temperature, maximum flow and rated pressure specifications

Phyn Plus requirements

Tips for setting up and pairing your Phyn Plus

Android - Phyn account setup and pairing Instructions - Smart Water Assistant

iPhone - Phyn account setup and pairing Instructions - Smart Water Assistant

I need help to pair Phyn with the Google Pixel, Pixel 2 or Pixel 3

Understanding Leak Alerts

What is Water Use Plus?

Water Use Plus Beta - How to correct the fixture label assigned to a water activity

What is "Auto Shutoff" and how does it work?

What is "Plumbing Check" and how does it work?

Why am I getting the notification alert message "Unusual water activity detected"?

When does the animation of water flowing in Phyn app appear?

Will Phyn Plus notify me in the event of a water leak?

Do I have to enter a mobile phone number to set up my Phyn account on the Phyn app? Can I enter a landline phone number instead?

Can I connect my Phyn Plus device to use Google Home voice commands?

I got a "Freeze Emergency" alert what does this mean and what should I do?

I got a “Freeze Warning” alert what does this mean and what should I do?

Water Usage Comparison

How can I update my household size for water use comparison?

Unable to pair - Pairing Error Firmware Error5 Please try pairing again

Will Phyn Smart Water Assistant work if I live in a condo or multi-unit dwelling?

What can I do if my angle stops and water hoses are not ⅜”?

What can I do if my angle stops have something connected to them, such as a tee for a water filter?

What can I do if my angle stops are push-to-connect fittings that don't have threaded connectors?

What can I do if I do not have a spare outlet under my sink?

How do I know if the outlet under my sink is switched?

How do I install the Phyn Smart Water Assistant if my outlet is switched?

How do I change the device so that it mounts on the opposite side of the cabinet?

What can I do if the connection to the sensors is leaking?

What is a Pressure Regulating Valve (PRV)?

Does Phyn Smart Water Assistant work if I don’t have a PRV?

How can I improve the results of the Phyn Smart Water Assistant fixture identification?

What is the Minimum Operating Temperature for the Phyn Plus?

How do I reset Phyn Smart Water Assistant to factory settings?

iPhone – Phyn account setup and pairing Instructions – Phyn Plus 2nd. Generation

Android – Phyn account setup and pairing instructions - Phyn Plus 2nd. Generation

Plumbing Unions for Installing Your Phyn Plus

Unable to Pair - Spinning "Searching for Networks" icon at the Connect to Network Screen - Android - Phyn Plus

Unable to Pair - No Networks Found - We cannot connect to your Phyn Device - iOS - Phyn Plus

How do I find and operate my shut off valve?

What is “Away Mode” and how do I enable it on the Phyn Plus?

Home Insurance Discount – Proof of Activation – Phyn Plus

How do I change from the Internal Antenna to an External Antenna?

Will the Phyn Plus work with a whole house water pressure booster pump?

Why did the Phyn Plus shut off my water after I received an unusual flow alert?

Why am I not seeing Water Usage events in Water Use Plus, I can't run plumbing checks and I'm getting "Phyn is having trouble communicating with your device" messages?

The Phyn Plus just shut off my water. How do I turn my water back on?

What are the normal water pressure ranges and when is a high base pressure alert sent?

Is the Phyn Plus compatible with mesh Wi-Fi routers?

What are the plumbing check thresholds to get a Plumbing Check alert?

I received a Plumbing Check warning message - "An Extended Plumbing Check is recommended" What does it mean?

I ran an Extended Plumbing Check and it says I have may have a small leak. What should I do?