Phyn Plus can automatically detect an installed EcoWater water softener using machine learning. This detection typically occurs within 24 hours after Phyn Plus is installed.
When a water softener is detected, you will see a visual notification in the Phyn app prompting you to confirm or configure the device.
If you do not have a water softener
Select I don’t have a water softener
The app will acknowledge your selection and no further action is required
If Phyn detects a water softener
Tap Configure My Water Softener when prompted in the app.
On the next screen, select the brand of water softener installed in your home.
If you select EcoWater, a list of EcoWater models will be displayed.
Select the appropriate model and tap Next.
If you are unsure of the exact model, select I don’t know the model.
If your water softener is not EcoWater
Select the correct manufacturer from the dropdown list.
If the brand is not listed, choose Other Brand.
Confirmation
Once you confirm your EcoWater model or select another brand:
Your feedback will be saved
You will see a confirmation message in the app
You will be reminded to keep your fixture inventory accurate, as this helps Phyn improve detection and alerts