Note: Only perform the steps to hard reset the Phyn Plus device when instructed to do so by Phyn Customer Support. A hard reset will delete Wi-Fi settings, and non-uploaded sensor data including Water Use consumption data. Follow these steps to reset the Phyn Plus device to factory settings (updated firmware version)
  1. With the unit powered on, locate the blue Action button on the top of the unit. (If the unit is installed horizontally, the button will be on the side)
  2. Click the blue button 3 times, then hold it down for 5 seconds, and then release. (When you are holding the button for 5 seconds, you will see a pattern on the LED screen that looks like an elevator descending until it reaches the bottom floor. Once the pattern reaches the bottom, you release)
  3. The Phyn Plus will reset. The LED display will show a blue color fading in and out to black several times. Afterwards the LED will show a boot up display (blue light will start from the bottom and start growing until it reaches the middle and the display is fully blue in color).
  4. After the reset is complete, the device will be in network pairing mode. The LED display will show a "Searching" pattern. (Lights from the middle will go out to either side searching for Wi-Fi. The Phyn Plus is now in Pairing Mode.
  5. If the device is not in Pairing mode as indicated by the LED pattern, repeat the steps.