What does a “Frozen Pipe Condition” alert mean?
Phyn sends a Frozen Pipe Condition alert when it detects that ice crystals have formed inside your pipes and are restricting water flow. This restriction can cause water pressure to rise quickly to dangerous levels, increasing the risk of a pipe burst.
If you receive this alert, you should take action immediately to locate and warm the affected pipes.
What can I do?
Open faucets
Open all faucets in your home. If water only trickles out, this is a sign that ice is blocking the pipe.Turn up the heat
Increase your thermostat setting to warm your home and help raise pipe temperatures.Identify frozen pipes
Frozen pipes are most common in basements, crawl spaces, and areas where pipes run along exterior walls. Keeping water flowing can help melt ice inside the pipe.Warm up your pipes
Locate the frozen section and apply heat using a hair dryer, warm towels soaked in hot water, or a portable space heater.
Do not use a blowtorch or open flame.
If you cannot access the affected area, contact a plumber for assistance.If you have a basement
Use a space heater to warm the room where pipes are located. Do not leave space heaters unattended.