Wi-Fi Requirements for Setting Up Your Phyn Device

To set up your Phyn device, you will need the following information about your home Wi-Fi network. If you are not sure, check with the person who set up your network.

Required Wi-Fi information

• Network name (SSID)
  This is the name of your Wi-Fi network (for example, “John’s Wi-Fi”).

• Network password

• SSID must be visible
  Hidden networks are not supported.

• 2.4 GHz Wi-Fi must be enabled
  Phyn devices connect using the 2.4 GHz band.

• Dedicated 2.4 GHz network required
  Mesh or band-steering networks that use a single SSID for both 2.4 GHz and 5 GHz are not supported.
  Learn more about supported Wi-Fi networks [here].

• MAC address filtering must be disabled
  If enabled on your router, temporarily disable it during setup.

• Supported security types

  • WPA2-Personal

  • WPA/WPA2-Personal

How to check your Wi-Fi security type (Windows)

1. Make sure your computer is connected to your home Wi-Fi network.

2. Click the Wi-Fi icon in the system tray.

3. Select your connected Wi-Fi network.

4. Click Properties.

5. Scroll to Security type to view the setting.