How do I change the Wi-Fi network for my Phyn Smart Water Sensor?

If you purchase a new Wi-Fi router or range extender, or if you change your existing Wi-Fi settings such as the network name or password, your Phyn Smart Water Sensor will no longer be able to connect. To connect the Sensor to a new Wi-Fi network, you must remove it from the app, factory reset it, and set it up again.

Before you begin

• Make a note of the Sensor name so you can reuse it during setup

Remove the Sensor from the app

1. Launch the Phyn App.

2. Tap Menu > Settings > Device.

3. Tap the name of the Sensor you want to update.

4. Tap Delete Device.

5. Enter the phone number associated with your Phyn account.

6. Tap Delete Device.

7. When prompted with “Are you sure?”, tap Continue.

8. Follow the on-screen instructions to factory reset the Sensor.

9. Once the Sensor LED stops blinking yellow, tap Next.

10. When “Sensor was successfully deleted” appears, tap Done.

Add the Sensor back and connect to the new Wi-Fi network

1. Tap Add New Sensor.

2. Tap Continue.

3. At the Name Your Sensor screen, enter the same name used previously.

4. Tap Next.

5. At the Configure Device screen, choose one of the following:

   • Customize Thresholds

   • Use Defaults

6. Tap Continue.

7. When “Your sensor is configured” appears, tap Continue.

8. Press the button on the side of the Sensor until the LED flashes blue and white.

9. Once the Sensor starts blinking, tap Next.

10. If prompted to allow camera access, tap Allow or Allow While Using the App.

11. At the Scan the Code screen, either:

    • Scan the QR code on the bottom of the Sensor

    • Tap Continue without scanning

12. At the Enter Key screen, either:

    • Enter the code manually

    • Tap Continue without entry key

13. At the Select Network screen, follow the prompts:

    • Go to Settings > Wi-Fi

    • Tap the Sensor SSID

    • Return to the Phyn App

14. On iOS, when prompted to View Devices on Network, tap Enable.

15. When Searching for Networks appears, wait for available networks to load.

16. Tap Refresh if needed until your Wi-Fi network appears.

17. Tap your Wi-Fi network.

18. Enter your Wi-Fi password.

19. Tap Connect.

20. When “Joining Wi-Fi Network” appears, wait for the Sensor LED to stop blinking.

Test the Sensor

1. When prompted, press and release the button on the side of the Sensor.

2. Tap I pressed the button in the app.

3. Confirm the following:

   • Blue LED flashes several times

   • Green LED appears

   • Three beeps sound

4. When Test Successful appears, tap Done.

You will also receive SMS and/or push notifications confirming that your Sensor is set up and monitoring.