Note: Only perform the steps to hard reset the Phyn Smart Water Assistant when instructed to do so by Phyn Customer Support. A hard reset will delete stored Wi-Fi settings, and non-uploaded sensor data.
Follow these steps to reset the Phyn Smart Water Assistant device to factory settings
- With the unit powered on, locate the recessed button on the top of the unit.
- Insert the tip of a ballpoint pen into the recessed area
- Press and hold for about 8 seconds. The screen will flash blue once briefly and then you will see a blue pattern move down like an elevator until it has reached the bottom of the LED screen. When the device flashes blue another time, you can release.
- The Phyn Plus device will reset. The LED display will show a blue color fading in and out to black several times. Afterwards the LED will show a boot up display (blue light will start from the bottom and start growing until it reaches the middle and the display is fully blue in color).
- After the reset, the device will be in network pairing mode – Blue bars extending to both sides from the middle.