Setup/Connectivity
If the error message “Payment not completed” appears when attempting to download the Phyn App from the iOS App Store, it indicates that the payment method associated with your Apple ID needs to be updated.Follow the instructions in the Apple Support article below to update or remove your payment information using your iPhone, iPad, or through iTunes on a Mac or PC:Change or remove your Apple ID payment information – Apple Supporthttps://support.apple.com/en-us/HT201266If the steps in the Apple Support article do not resolve the issue, you will need to contact Apple Support directly for further assistance.
Last updated on 30 Jan, 2026