A broadband internet connection is required for the Phyn Smart Water Assistant. This internet connection should be:

  • Broadband speed, i.e. high-speed DSL, Fiber, Cable, Satellite, etc.
  • “Always on”
  • Available at the location where the Phyn device is installed
  • Not on plan that is restricted by data caps or data throttling.**

**The Phyn Smart Water Assistant uploads approximately 140 Megabytes of data per day which equals about 4.2 Gigabytes of data per month. Phyn recommends a data upload speed of 5 Mbps or higher. An Internet connection using a Mobile Hotspot is not supported.

Mobile Hotspot connections are not “Always on”. After a power outage such connections do not reconnect and would leave the home unmonitored by Phyn.